Terms of Service
Last Updated: April 2026
Welcome to Lumora Furnitures. By accessing our website and purchasing from us, you agree to the following Terms of Service. Please read them carefully.
1. General Conditions
By using this website, you confirm that:
- You are at least the age of majority in your region
- You will not use our products for any illegal or unauthorized purpose
- You agree not to violate any laws while using our services
We reserve the right to refuse service to anyone at any time for any reason.
2. Products & Services
Lumora Furnitures specializes in:
- Custom-made furniture
- Kitchen design and customization
- Home interior solutions
All products are subject to availability. We reserve the right to modify or discontinue any product without notice.
3. Custom Orders
- Custom orders are created based on customer requirements
- Customers are responsible for providing accurate measurements and details
- Slight variations in design, color, or finish may occur and are not considered defects
4. Pricing & Payments
- All prices are subject to change without prior notice
- We are not responsible for typographical pricing errors
- Orders are confirmed only after payment (full or partial)
- Production begins after payment confirmation
5. Order Acceptance & Cancellation
- We reserve the right to accept or reject any order
- Orders can only be canceled before production begins
- Once production starts, cancellation is not allowed
6. Delivery Policy
- Delivery is completed within 15 days after order confirmation
- Delivery timelines may vary depending on customization and location
- We are not responsible for delays caused by unforeseen circumstances
7. Returns & Refunds
- Returns are only accepted for damaged or defective items
- Customized products are non-refundable
- Claims must be made within 48 hours of delivery
(For full details, please review our Refund & Return Policy)
8. Intellectual Property
All content on this website (images, text, designs, logos) is the property of Lumora Furnitures and may not be used without permission.
9. Limitation of Liability
We are not liable for:
- Any indirect, incidental, or consequential damages
- Losses resulting from misuse of our products
- Delays beyond our control
10. Third-Party Services
We may use third-party tools or services (payment gateways, delivery partners). We are not responsible for their policies or actions.
11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting.
12. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of Pakistan.
13. Contact Information
For any questions regarding these Terms:
📧 Email: info@lumorafurnitures.com
📱 WhatsApp: +923364575086
